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How Can We Help You?

Your personal connection to learn about the benefits, service, and the vehicles we offer at Koch Lincoln. Whether you are looking for new vehicle information, or arranging for a test drive, our Concierge is here to help.

Below are a few frequently asked questions, but do not hesitate to call us to book you a service appointment, schedule an on-demand test drive or offer you directions.

Lincoln Concierge

How Can We Help You?

Your personal connection to learn about the benefits, service, and the vehicles we offer at Koch Lincoln. Whether you are looking for new vehicle information, or arranging for a test drive, our Concierge is here to help.

Below are a few frequently asked questions, but do not hesitate to call us to book you a service appointment, schedule an on-demand test drive or offer you directions.

Book Appointment Call (780)437-8456

Hours & Directions

Contact

(780)437-8456 5121 Gateway Blvd NW, Edmonton, AB T6H 5W5

Store Hours

  • Monday 7:00am - 6:00pm
  • Tuesday 7:00am - 6:00pm
  • Wednesday 7:00am - 6:00pm
  • Thursday 7:00am - 6:00pm
  • Friday 7:00am - 6:00pm
  • Saturday Closed
  • Sunday Closed

FAQ

My friend had a great experience with a specific Lincoln Sales Manager. Can I work with the same person?

Yes you can, please let us know the name of your friend or sales person, and we will set up an appointment or a phone call on your behalf.

Do I need to make an appointment for a test drive?

No, we encourage you to stop by and take a vehicle out for a test drive. However, on-demand test drives do require planning and we ask that you make an appointment online. If you would like us to schedule an appointment, please email or call us directly.

How do I find out what my trade-in is worth?

We have an in-house appraisal team to determine a fair offer for your vehicle. All appraisals are guaranteed for 30 days. If you would like to schedule an appraisal, please contact our concierge.

Address

5121 Gateway Blvd NW, Edmonton, AB T6H 5W5

Sales Hours

  • Monday 9:00am - 7:00pm
  • Tuesday 9:00am - 7:00pm
  • Wednesday 9:00am - 7:00pm
  • Thursday 9:00am - 7:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday Closed

My friend had a great experience with a specific Lincoln Sales Manager. Can I work with the same person?

Yes you can, please let us know the name of your friend or sales person, and we will set up an appointment or a phone call on your behalf.

Do I need to make an appointment for a test drive?

No, we encourage you to stop by and take a vehicle out for a test drive. However, on-demand test drives do require planning and we ask that you make an appointment online. If you would like us to schedule an appointment, please email or call us directly.

How do I find out what my trade-in is worth?

We have an in-house appraisal team to determine a fair offer for your vehicle. All appraisals are guaranteed for 30 days. If you would like to schedule an appraisal, please contact our concierge.