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What is hold with deposit?
Koch Lincoln reserves the right to decline any form of payment, including but not limited to cash, bank draft, certified cheque, EFT, or credit card. *on approved credit, see dealer for details
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How Does “Hold With Deposit" Work?

“Hold with Deposit” is a fully refundable 24 hour hold you can place on a vehicle to reserve it for purchase. An authorization hold of 1% of the total vehicle cost will be secured on the credit card provided. It’s similar to renting a car or hotel room. If you decide to buy the vehicle, the "Hold With Deposit" can be applied to the sale.

What are the terms to your online price?

All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above, may vary from region to region, as will incentives, and are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle specific information.

If I don't like the vehicle, can I get a refund?

If there are any concerns about the vehicle you are purchasing or the financial terms, the 24 Hour Hold option will ensure that everything is in order. If you do not like the vehicle, your hold will be 100% refunded, no questions asked.

What happens to my private information?

When you sign in to your account, we take precautions to protect your account. First, whenever you sign in to your Koch account, you sign in using a secure server connection (https://). We use the industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure. Koch knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

What if I don't live in Alberta?

Our e-Commerce capabilities are for Alberta only, Provincial Laws apply. If outside Alberta, please feel free to contact our staff at bdc@kochford.com.

What if I have further questions?

The easiest method of contact is to use the Live Chat provided, or to email us at: bdc@kochford.com. You can also call us toll-free: 1-800-272-9608

Is The Koch Lincoln Website Secure and Encrypted?

Yes, Koch Lincoln is certified Level 1 PCI DSS compliant for credit card processing--which are the highest standards on payment processing. On Koch Lincoln, you can buy a vehicle online, safely.

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