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Customer Reviews
Koch Lincoln is Edmonton's destination for the Lincoln brand — a dealership built around the elevated experience Lincoln owners expect. From the moment you walk through our doors to every service visit that follows, we're focused on delivering the kind of personalized, refined care that sets Lincoln apart. Our customer reviews reflect that standard.
As a dedicated Lincoln dealer in Edmonton, our team specializes exclusively in the Lincoln lineup, including the Nautilus, Aviator, Navigator, and Corsair. Whether you're exploring a new luxury SUV, considering a certified pre-owned Lincoln, or scheduling service with our factory-trained technicians, our latest reviews show exactly what to expect from your Koch Lincoln experience.
219 reviews
Can't speak for all the salesmen here but the one who was showing me a car I was interested in knew nothing about the history of it whatsoever. Not very good at selling either, didn't try to s… MoreCan't speak for all the salesmen here but the one who was showing me a car I was interested in knew nothing about the history of it whatsoever. Not very good at selling either, didn't try to show me any features that might sway me in the right direction. Less
Very Rude and abusing staff. They try to put pressure and insult you to get you to make deal. I went to look at 2017 Black Ford F-150 lariat which was only 37K driven. It was in great condition. I was… MoreVery Rude and abusing staff. They try to put pressure and insult you to get you to make deal. I went to look at 2017 Black Ford F-150 lariat which was only 37K driven. It was in great condition. I was setup with REP: Monica Townsend. She was very rude. During negotiation I suggested that truck is priced higher and if there is room for dropping the price. She told me in very rude tone that I "can go home" and they are not dropping the price. It was very rude remark and derogatory tone. I left immediately. I went to Team ford and bought Brand new F-150 same day as I was genuinely looking to buy that day. I dont recommend this shop as pressure tactics are used. Less
Our experience with Koch Lincoln was amazing. From day 1, when I texted using the website, the treatment we received was awesome. Lucas was wonderful to deal with and I would highly recommend him. He… MoreOur experience with Koch Lincoln was amazing. From day 1, when I texted using the website, the treatment we received was awesome. Lucas was wonderful to deal with and I would highly recommend him. He respected our time and was not that "pushy" salesman. If you are looking for a new vehicle you are missing out if you do not check out the Koch team! Less
I brought my Lincoln MKX SUV in for regular maintenance and to change the tires (remove winter and put on seasonal). As always they did a wonderful job plus all my contacts with staff were pleasant a… MoreI brought my Lincoln MKX SUV in for regular maintenance and to change the tires (remove winter and put on seasonal). As always they did a wonderful job plus all my contacts with staff were pleasant and helpful. Thanks for all your help!! Less