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Customer Reviews
Koch Lincoln is Edmonton's destination for the Lincoln brand — a dealership built around the elevated experience Lincoln owners expect. From the moment you walk through our doors to every service visit that follows, we're focused on delivering the kind of personalized, refined care that sets Lincoln apart. Our customer reviews reflect that standard.
As a dedicated Lincoln dealer in Edmonton, our team specializes exclusively in the Lincoln lineup, including the Nautilus, Aviator, Navigator, and Corsair. Whether you're exploring a new luxury SUV, considering a certified pre-owned Lincoln, or scheduling service with our factory-trained technicians, our latest reviews show exactly what to expect from your Koch Lincoln experience.
219 reviews
Paula wash my service advisor, she is a no-nonsense kind of lady, my truck used more fluid than expected, she maintained the quoted price, my truck had to be in the dealership for a few weeks becaus… MorePaula wash my service advisor, she is a no-nonsense kind of lady, my truck used more fluid than expected, she maintained the quoted price, my truck had to be in the dealership for a few weeks because I was out of town, she made sure my truck was behind the fence, fixed a F250 front end under my extended warranty. Will go back there when I need to. Less
I always get great service and it feels like personal attention. Very up lifting. I’m in good hands with Koch Ford. Judy
Always amazing. Koch goes above and beyond for its customers.
Great customer service as always. Car picked up and delivered back by a wonderfully polite driver. Came back nice and clean and hygienic.
Awesome customer service. Very efficient. The Uber ride is really convenient. I dealt with Mitch, he a wonderful person who takes care all the need for the vehicle service. Keep up the great work 👍